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Refunds

Last updated: 3 November 2026

Pro is sold by our reseller, Paddle, who handles payment, tax and refunds.

First payment

If Pro isn’t right for you, ask within 14 days and we will refund it in full. You don’t need to give a reason.

Renewals

If a renewal surprised you, ask within 7 days. If you haven’t used Pro since it renewed, we will refund it.

How to ask

Reply to your Paddle receipt, or contact us through the contact page with the email address you paid with.

After a refund

Your account goes back to the free plan. Your CVs, letters and job tracker stay as they are, and you can still download everything.

Your rights

This doesn’t limit any rights you have by law.